Payment Policy

Last updated: October 15, 2026

Accepted payment methods

We accept the following payment methods at checkout:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

All available payment options are shown at checkout.

Currency

All prices on suedeliving.com are listed and charged in US dollars (USD). Applicable sales tax is calculated at checkout based on your delivery address and shown before you pay.

When you’re charged

Your payment method is charged when you place your order. You’ll receive an order confirmation email once payment has been successfully processed.

Secure checkout

Your security matters to us. Our checkout is powered by Shopify and is protected with SSL encryption. Payments are processed by PCI-DSS compliant payment providers, and we never see or store your full card details.

Payment authorization and verification

To protect you and us from fraud, some orders may be reviewed before they ship. In some cases we may contact you to verify your order details. If we can’t verify an order, we may cancel it and issue a full refund to your original payment method.

Declined payments

If your payment is declined, please check that your card details and billing address match the information held by your bank, or try a different payment method. If you continue to have trouble, contact your bank or card provider, as they may have placed a hold on the transaction.

Pricing errors

We work hard to make sure all prices on our Site are accurate. If an item is listed at an incorrect price, we reserve the right to cancel the order and refund you in full, even after your order has been confirmed.

Refunds

Approved refunds are issued to your original payment method. See our Refund Policy for full details.

Disputes and chargebacks

If you have a problem with a charge, please contact us at help@suedeliving.com before filing a dispute with your bank or card provider. Most issues can be resolved quickly and directly with us.

Contact us

Questions about payments? Email help@suedeliving.com. We’re available Monday to Friday, 9:00 AM – 5:00 PM ET, and aim to reply within 24 hours.